Testimonials
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Paul is great, he was very attentive to my requests throught the process of purchasing this bank owned property. I'll certainly be calling him soon to buy more!
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- zuser20170222135750524
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I have been working with Colleen now for over 11 years. She helped me find my home when I returned to WNY back in 2013, she helped me sell my sister's home after her passing last year, and she recently helped me sell my home (the one I purchased with her 11 years ago). Home buying and selling is stressful. For two of these transactions, I was residing out of state, adding another layer of stress. Colleen made home buying and selling simple. She was always available to chat or message when I had a concern, and she always had answers to my questions. Colleen has not only been a great realtor, but I am happy to call her a friend. She is a genuinely good person, she loves her job, and your best interests are always her top priority. Thank you, Colleen, for everything.
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- Denise B
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Rome was very attentive to our needs, understands the local markets and provided excellent advice as we placed my mother’s home on the market. He helped us show the home and adapt to the market conditions as we entered the winter months - not the ideal time to sell. He and his team were excellent as we prepared for the closing and all of this was done remotely - as we live in Boston.
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- slabbey
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Best realtor in the area. Puts the client first and has all of the attributes for any buyer!
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- CG
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July 2025- Buyer ★ ★ ★ ★ ★
We had a wonderful experience working with Kelly as our realtor. From the very beginning, she was incredibly kind, patient, and informative. She went above and beyond for us during every step of the process, making sure we felt supported, understood, and confident in our decisions.
Her dedication and work ethic were clear in everything she did — from answering all our questions (big or small), to advocating for us, and ensuring every detail was handled with care. She has such a kind soul and truly made what can be a stressful journey feel much more manageable and exciting.
We are so grateful for her guidance and heart. We would recommend her without hesitation to anyone looking to buy or sell a home.
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- Maddie Ricketts
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Rome is amazing. We only meet at his office once. Generally we met at a local coffee shop so that my partner and I were comfortable. We would get email updates frequently about housing in our favored neighborhoods and price range. Always timely. Always kind. Never pushy. Rochester is lucky to have him.
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- ryanmichaellewis
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Having Bre as our agent was a breath of fresh air compared to agents we previously had worked with. We were very appreciative of her communication, even if she was busy with other clients she would always respond saying she would get back to us on something and she always did in a timely manner. She is very knowledgeable of the field and always answered any questions thoroughly. What we appreciated about her most was she was very upfront with us on any offers we wanted to put in that just weren’t realistic for us, so I feel like our time was not wasted. I know the market can be up and down and timing is everything but Bre was able to accomplish finding us our home in a few short months, something other agents couldn’t accomplish in over a year. You cannot go wrong choosing Bre as your agent.
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- Alyssa R
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Paul was a pleasure to work with. He was very knowledgeable and was able to answer all of my questions. He even went out of his way to help me get the good faith deposit in while I was out of town. This was my first time buying a house and Paul made it a very easy and stress free experience.
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- tydav92
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Paul Manuse was the most flexible, helpful, and knowledgeable realtor I have ever had. I have purchased several homes but my experience with Paul has been par excellence. I enjoyed working with him and definitely will use him in the future, I highly recommend him. Paul was very helpful in finding my family a home and leasing the the condo I currently live in.
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- Tina Brown
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Very knowledgeable and helpful! Thank you
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- Amanda B.
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Rome has been an amazing and patient person when it comes to helping us find a home. He first helped my parents find a house near us in Irondequoit, and was very thorough with each house visited. Then he helped us buy a home in Pittsford, and was an excellent negotiator on our behalf. We would definitely recommend his services to anyone looking to buy a home in the Greater Rochester Area.
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- athena and paul
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Paul is an excellent real estate agent. He is very pleasant and professional! He helped me to find a tenant in a very short time. He always keep me informed with the activities on the listing. I am very happy having him and would definitely recommend to any one.
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- jean wu5 Found a tenant for a Single Family home in Rochester, NY.
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I was relocating outside of the Buffalo area, so it was important to have someone who would take the time to help guide me through a long-distance move. Colleen did just that—she met with me in person and walked me through what to expect during the selling process. From offering helpful suggestions to make sure the house showed well, to advising on the best time to list for maximum value, and explaining when and why to hold an open house—Colleen covered everything in detail.
She brought in nearly 100 showings and helped me review 30 offers. At first, I was overwhelmed by the idea of sorting through that many, but Colleen organized and presented them in a clear, easy-to-understand way. I felt confident that the offer we accepted was the best one for my situation.
In the end, the house sold for more than I had expected. Throughout the entire process, Colleen kept me informed and was always available to answer any questions. She truly made the experience smooth and stress-free.
I would absolutely recommend Colleen to anyone thinking of buying or selling real estate.
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- Peggy D
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Paul is a pleasure to work with and is very motivated to connect with the right tenant for my rental properties. I had previously handled all the work of listings and showings for my apartments. Paul now handles my listings and I am very impressed with the process and his follow through in connecting with all applicants.
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- danielpatterson74 Found a tenant for a Apartment home in Ellwanger-barry, Rochester, NY.
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I cannot recommend Colleen enough. She is a absolute delight to work with, responsive, knowledgeable, and is dedicated to helping you find the right home. Colleen guided me through the process as a first time buyer in a hot market, she is trustworthy and honest in the advice you ask of her. Her experience in this market and knowledge of local real estate was invaluable in helping me find the right home. If you are looking to buy or sell a home, Colleen is the best!
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- Danielle L.
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Rome was amazing very knowledgeable About every property he showed us, very friendly, answered every question , looking forward to working with him again
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- sserpe
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August 2025- Seller ★ ★ ★ ★ ★
Kelly really came through for me. I was left my parents home that wasn't in the best of shape. We did the best we could to clean it out but was no means empty. Kelly worked her magic and it sold quickly. I will absolutely recommend or ask for her help with any reality work. She also was great at keeping me updated on all the news and progress throughout the process. If you need a realtor Kelly is the best.
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- John Deprez
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Colleen made my out-of-state home purchase an absolute breeze. Her deep knowledge of the area was invaluable—she took the time to highlight the unique benefits of each neighborhood, helping me make a confident decision. Even from afar, Colleen went above and beyond, ensuring I felt supported and informed every step of the way. After the purchase of my home, Colleen continued to be an amazing help as I transitioned to the area. I couldn’t be happier with my experience and highly recommend her to anyone looking for a top-notch real estate agent!
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- Amanda H
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Paul found a house that wasn't on the market yet, got us a showing and put in an offer as soon as it went on the market! He was super helpful along the way and made our first time buying a home very pleasant!
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- kmarquart91
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From the very beginning, Jeanne was accommodating and knowledgeable. Always ready to answer any questions and offer a solution. Help tremendously with navigating the buying process in all aspects. We could have been luckier in finding a competent realtor. Would recommend her highly to anyone! Thank you Jeanne!
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- Ann Ogak
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Jeanne did an amazing job representing us in our search for an investment home in the Rochester area. We really loved working with her and are already in the process of another search with her for a primary residence.
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- Joshua Katz
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July 2026- Seller ★ ★ ★ ★ ★
Kelly Cerquone is an outstanding realtor whom I would recommend without hesitation. Her knowledge of the market, attention to detail, and commitment to her clients are second to none. She goes above and beyond at every stage of the process and excels at identifying solutions when obstacles arise. Kelly's professionalism, responsiveness, and work ethic make her a true asset to anyone buying or selling a home. I cannot say enough positive things about my experience working with her.
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- Sandi & Mario Aquino
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Paul is the person to see if you're trying to buy a house. He made my experience very easy and fun, he was there to help with any questions I had and would give his true opinion on the houses we wanted to see. During the process of buying our house he would give us constant updates and would work around any time that fits our busy schedule. I highly recommend Paul.
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- bryan0673
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My husband and I would highly recommend Paul Manuse to anyone searching for their first--or their next--home! We were trying to find a property from overseas in The Netherlands, and Paul went above and beyond the norm to assist us in every way. He was our eyes, ears, and legs on the ground, and even with the six hour time difference he kept in constant contact--on weekends, as well. His courtesy, knowledge, professionalism and willingness to provide us with facts, technical details, and answers to our questions and concerns were always present, and we couldn't have been more fortunate to have had him as our realtor. BEDANKT Paul! We are so appreciative of your efforts on our behalf.
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- janvliet Showed
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Rome is the ultimate professional and I would recommend him to anyone. His whole team is great! He very patiently guided me through the home-buying process, including directing me to a mortgage broker who was very helpful.
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- jane milliman
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Very knowledgeable and helpful throughout the entire process. Helped us find a great first home, and maintained great communication from start to finish.
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- scottcastle0
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October 2025- Seller ★ ★ ★ ★ ★
This is the second time I used Kelly Cerquone to sell my home in the Pittsford Area. She does an outstanding job from start to finish. Her local knowledge of the market and her incredible follow up made this sale even better than the first. I highly recommend Kelly Cerquone. Work with the best.
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- Jeff Halldow
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Paul was always there when we needed him to be. Was knowledgeable about the area and also had some general knowledge about how the utilities work in this area. Any question we had, he made sure to answer it in a timely fashion. He took us to every house we could in our budget and area of interest. We had to do another showing after we signed the contract, but before the closing walk though, and he facilitated that without hesitation.
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- blairbunting86
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Rome was truly invested in helping us find the perfect home for our family. He was easy to reach, extremely friendly, and always professional. We will absolutely work with Rome in the future, and look forward to recommending him to our friends and family!
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- Jessica Serpe
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Jeanne was easy to work with. It was an interesting transaction since the sellers were out of state and that caused shifts in the timeline. Through it all Jeanne kept us informed.
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- Bob Binko
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Paul is over the top in responsiveness, there is no guessing whether or not he wants to get a house sold! He went way above and beyond as a realtor. For example he assisted in getting a handyman to do a few jobs at the house, kept on top of making sure the necessary paperwork was getting completed, and worked with the tenant's schedules so they were not disrupted by the frequent showings. His communication skills are his best quality! Thank you Paul, for a job very well done.
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- Joaniebestlife
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Jeanne was very responsive to my needs as a buyer and took as much time as I needed to provide answers for all of my questions. She was realistic and throughout the process made sure that I had the information I needed to make smart decisions. I highly recommend her to help with your house needs!!
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- Jennifer Olsen
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In constant contact. Reacted quickly to changes. Kept me apprised of all aspects of this deal. Discussed options and process openly and completely. Availability was exceptional, he was available at all times.
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- pdxfound
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Jeanne came in and was on top of getting the place staged and photographed. The place looked magical and the photos captured it’s charm. She was knowledgeable about the current market and helped us set a price. After a week of showings and one open house, we were able to accept an exceptional offer. Thanks for a quick sale Jeanne!
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- Nicole Mix
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Paul was fantastic! He was very responsive and I felt like I could come to him with anything at any time. He also did a great job at putting my mind at ease as we were selling our house while planning a wedding, getting new jobs, and moving 300 miles away; he took care of everything!
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- katmadsen91
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Paul was one of the best realtors I have ever worked with. If u are looking for a house if it’s your first or 5th he’s your guy. He helped me get my first house an during the process he was always helpful and knowledgeable about every house we looked at till we found the one.
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- NorbertBrockway
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This was my third house purchase and I gotta say that Paul was by far the most helpful and informative realtor I've ever met. Call Paul, buy or sell your house, and be extremely happy with everything that has to do with that process, seriously.
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- callman5
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February 2025- Buyer ★ ★ ★ ★ ★
Wow, Kelly really made the buying process easy! Very responsive and helpful at every step. We're so impressed with how smoothly everything went. Highly recommended!
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- Michael Brown
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April 2025- Seller ★ ★ ★ ★ ★
Kelly did a fabulous job of selling our house. First of all, she gave us a frank evaluation of a strategy for the sale, especially how to prepare the house. She made this very easy by having a contractor available to get the job done in less than a week. A few additional items were done by her husband, again expeditiously. The house went up for sale right after we moved out our furniture. She “staged” the house, something I had never heard of before, by moving in attractive furniture and lighting. We got multiple offers within a week of listing the house and closed the sale in less than a month, for much more than we expected.
We recommend her with great enthusiasm.
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- Paul and Marcia Rothberg
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Jeanne was patient and professional throughout the process and was able to find exactly what I was looking for. 100% recommendation. Don't look anywhere else. Jeanne Bracken is your go to!
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- Rick Peeso
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I was very pleased with the process and the results I received. He was very knowledgeable and helped make the experience easier. I would recommend him to a friend.
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- user87310943
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While finding our first home we met Paul and he was working with our realtor Diane as a team. At first meeting he was amazing! Very knowledgeable and helpful as well as always there no matter what time day or night to answer any questions and help the process of home buying feel less stressful. I would recommend Paul to anyone looking for a realtor who goes above and beyond as well as easy to talk to and caring. Thank you Paul and Diane helping us find the perfect home!
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- jennapitoni
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Breana helped us find our first home! We had been looking at homes for about 2/3 months before getting in contact with a realtor. Breana was so amazing and understanding. She found homes for us to look at and set up appointments for us for home we found to look at. She answered all of our questions. Once we found our home she had everything set up for us. She made the process so easy and stress free. Thank you Breana!!
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- Mary Kate M
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May 2026- Attorney ★ ★ ★ ★ ★
Kelly and I worked together representing a builder on a real estate matter made complicated by the fact the buyers were seeking FHA financing. There were various certifications, required by FHA, not typical of this type of transaction. Without being asked to do so, Kelly dug deep into the myriad of FHA rules, regulations, bulletins and handbooks in an attempt to find solutions. In the end, the deal closed, due in no small part to Kelly's research. While being very professional, Kelly is very pleasant and is readily available. At the end of the day, Kelly cares deeply about her clients. Most important, Kelly is very reasonable, fair, honest and extremely easy to work with.
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- Ernest F. Ferullo, Esq
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Colleen was so helpful last year when we purchased our home in Buffalo. And she she helped us while on vacation. She goes above and beyond. Sweet little surprises (thanks for the Halloween Candy) and messages to stay in touch too. The best.
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- Kelly S
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Paul was amazing to work with. He was very personable and accommodating to our difficult schedules and pet situation. Even when things got rough and he had to be stern with a difficult selling agent, he was very pleasant and professional.
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- ajsoldi
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It was a pleasure working with Paul. He was able to answer all your questions in a timely manner and help with the whole process including negotiations. Definitely recommend working with him.
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- Rhys Yap Helped me rent a Condo home in Rochester, NY.
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Breana was great, more helpful than the attorneys. Helped subdivide my property and sold acreage with multiple offers.
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- Gary
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Paul did an excellent job in helping with the purchase of my home. All question I had were answered in a professional matter. I would recommend Paul to anyone interested in selling there home.
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- Dchristensen97
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Paul was amazing for the entire home buying experience. He showed us multiple listings that fit our criteria until we found one we loved, and he walked us through every aspect of a first time home purchase. He was knowledgeable and always willing to help and answer our questions. He made the whole thing painless and easy. I will be using paul for any future purchases I make!
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- jakeweller93
The Greater Syracuse Association of REALTORS ®: The data relating to real estate on this web site comes in part from the Internet Data Exchange (IDX) Program of the CNYIS, powered by CNYIS. Real estate listings held by firms other than REMAX Plus, are marked with the IDX logo and detailed information about them includes the Listing Broker's Firm Name. All information deemed reliable but not guaranteed and should be independently verified. All properties are subject to prior sale, change or withdrawal.
The data relating to real estate on this web site comes in part from the Internet Data Exchange (IDX) Program of NYSAMLS. Real estate listings held by firms other than REMAX Plus, are marked with the IDX logo and detailed information about them includes the Listing Brokers Firm Name.
Disclaimer: All information deemed reliable but not guaranteed and should be independently verified. All properties are subject to prior sale, change or withdrawal. Neither the listing broker(s) nor REMAX Plus shall
