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RE/MAX Plus Testimonials

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Courtney was wonderful to work with.

Spur of the moment I decided to purchase and a new house, I contacted Courtney told her what we were looking for, viewed a few houses, made an offer on our first choice, that was accepted within a day, which in this crazy housing market is unheard of. She then was able to sell my current house in 3 days after multiple offers all over asking. She made everything very easy to navigate and was always available and helpful I wouldn’t work with anyone else! Thanks Courtney you are truly awesome at what you do! I would highly recommend her services to anyone.

Sly C.

I bought a house this past summer, when the market was impossible to buy.

Courtney was the positive, perserving person I needed to find my home. She spend lot of her time showing me homes and navigating the market. The minute a new home popped up, she’d call me as quickly as she could to show me the home. It is because of her I was able to find the perfect home for me. Thanks for not giving up, when that’s all I wanted to do! She even set me up with a contractor to start my home improvements as soon as I was ready. I am so grateful I had her as my realtor.

Sarah S.

Clair knew from the start what our house in Pittsford was worth.

We were anxious to sell quickly and she advised us on pricing based on her knowledge of our market. Our house sold in 3 hours for 25,000 over asking price! No hassles, closing went without a hitch. Highly recommend Clair Catillaz.

Marcy and Alan Edmiston

Jen was fantastic!

She always made sure to plan showings around mine and my fiancés schedules. There was never any conflicts. Jen always responded and if she couldn’t, she would let us know in advance. She was patient, kind, and her expertise of the market was astounding. We couldn’t have asked for a better realtor to find our first home :)

Kyle R.-Churchville, NY

Courtney did an excellent job of walking us through the house-buying process.

She was easy to reach, knowledgeable, responsive, relatable, kind and fun. She celebrated right along with us every step of the way. I'd highly recommend her to anyone else buying a home.

Deborah W. and Diana D.

November 7, 2022d Tenant ★ ★ ★ ★ ★ As a previous tenant of Kelly, I can speak to her character and professionalism.

She has always been warm and friendly and has been very accessible to reach when I had any questions or concerns. Kelly was also very responsive and would take care of any issues that occurred very quickly. She renovated the house before we moved in and did such a fantastic job! The attention to detail and thought that was put into it was evident. She also made the move-in process quite easy and stress- free. She was very professional and my experience working with her was enjoyable. Kelly will be a great asset to her clients as a real estate agent, as she has all the qualities that will serve her clients well.


I hardly know where to start .

Rose made every step of this journey a wonderful experience . My husband and I were not really in the market to buy or sell but we found a property that was perfect for some of our special need . Rose was so supportive and encouraging on both the buying and the selling end . She worked tirelessly for us so that all the complicated pieces came together in perfect harmony. Her professionalism while being a warm and personal agent was a combination very rarely found in any profession. Rose went above and beyond in completing tasks with precision and in a timely manner. She also advised us on very competent people to use for our mortgage , lawyers ,and even recommended wonderful movers . Most of all Rose has amazing energy and a outstanding personality alwsys exuding a positive attitude . Most people have said that moving after 35 years in a home is a stressful experience . I can honestly say Rose created an atmosphere of success so that we could create a new home .. looking forward to many new memories . Thank you Rose ??I will highly recommend you to others .

Vickijo Campanaro

Jen is the BEST agent for you.

She's not that agent that will outsource her work. She does it all. Very friendly, super knowledgeable and gets the job done. She has helped me sell and buy homes on 2 separate occasions. And both times for the job done with ease. I have referred many people to get and every time they have thanked me after the fact. If you're on the fence on what agent to use, get off and jump to Jens side.

G.G.-Rochester, NY

Frank was amazing to work with.

He was always available to answer our questions and guide us with buying our 1st home.

Alisha B.

Jenn is on top of everything and always honest and trustworthy!

She followed up with all of the people and their realotors that came to view our home. She also held a realtor open house and got great feedback for us!

Jon Z.-Hilton, NY

Frank was phenomenal through the entire process, responded quickly to my questions practically any time of day or evening, kept us informed every step of the way, and always had our best interests at heart.

I would highly recommend Frank to anyone for his tenacity and professionalism in the house-buying process.

Frank A.

Courtney was excellent and to say that I was satisfied is a big understatement.

She helped answer my questions throughout the process and assisted me with finding the right fit realtor in my area. She cares about her work and more importantly, cares about her clients even more. She receives an unwavering recommendation from me. You can't go wrong with choosing Courtney as your realtor!

Gary C.

The Granger Christiano Team was the perfect choice as my real estate agent.

Her professionalism, knowledge and hard work made the sale of my house painless. I would highly recommend them!

Mary Bamann

The Granger Christiano Team has helped us buy and sell properties in the Rochester area for several years, including our current home.

Their experience and expertise in this industry is second to none. This team has a deep knowledge of the Rochester area real estate market and guides their clients through the buying and selling process smoothly. Terri found us the perfect home, in the perfect location; I am thankful every day for the home and neighborhood where we now live. Patrick answered our questions about the property immediately so that we could make a quick decision in obtaining our new home. Thank you to the RE/MAX Plus Granger Christiano Team for once again providing a great experience!

Donna Neary

Frank is as driven a person as I have ever seen.

He works tirelessly to create opportunities for his clients and makes sure that decisions are being made to do whatever is in his client’s best interest. He continues to work to strengthen himself and his team to put homebuyers/sellers in the best possible position. I would strongly recommend speaking to him in regard to your realty needs!

David H.

The realtor community is very large.

Many misinformed think it is a career anyone can do. Being a successful realtor requires knowledge of the ever changing market, intuitiveness, great organizational skills, as well as a professional team of associates to guide a buyer through the process. Jenn has all of that and more. Her work ethic requires her to be thorough and a quick communicator Buyers or sellers must choose carefully. I am writing this review to validate that Jenn is who you need. Look no further.

Antonia O.-Rochester, NY

Courtney has been my landlord for the last 3.

5 years and it has been wonderful to know her and work with her. She is prompt with any questions or concerns. When my husband and I needed assistance with finding a realtor in North Carolina, she was quick to help us find someone who matched our personalities and was very knowledgeable of the area. We cannot thank her enough for her help! Had we been staying in Rochester, she would have been our go to!!! We will miss you Courtney!

Meghan S.

When contemplating selling our home, my wife Connie and myself decided that after 32 years of being in this home we needed, we needed to get at least 3 realtors opinions and suggestions for selling our home.

We were absent from Rochester doing this whole process from our winter home in Florida. We brought in 4 realtors, and each was interviewed by my oldest daughter for us. It was from the start an obvious connection between Julie and the others. Her obvious knowledge and enthusiasm for selling our home was superior to all the others. Julie worked hand and hand with our daughter finding us a future home and at the same time worked tirelessly getting our existing home ready for sale. Her suggestions and pricing estimates were spot on. Julie has been by our side from the start of with the choices needed for our new villa being built. She is attentive to detail and available practically at any time of the day. Julie has become a member of our family and we truly appreciate all the work she has done for us in the very successful sale of our home. She continues be by our side with the construction our new villa. There are times when thank you isn't enough as is the case with Julie.

Carl and Connie C

Courtney is an absolute dream to work with!

My husband and I feel sooo incredibly lucky to have met her to help us buy our first home and we wouldn't recommend anyone else. She is professional, enthusiastic, extremely fast to respond, easy to communicate with, answers ALL of your questions, made herself readily available for showings, gives you her input/advice when needed, always patient, always there for you, and her upbeat personality made the whole process fun and enjoyable. She also has an endless supply of great connections/recommendations in the field for all of your home renovation/fix it needs. Courtney Schaller is simply the best there is and you won't be disappointed!!

Trish B.

My wife and I were very satisfied with the work Courtney did selling our home in Rochester.

She gave us pointers on presenting the house to buyers and hired a photographer who took beautiful pictures of the home, then she created a web page/advertisement that led to numerous appointments and multiple interested buyers, and we were totally happy with the final sale price and outcome. It was the first house I've ever sold, and Courtney walked me through all of the various steps in a thorough and easily understandable way. She is very friendly, diligent, and easy to communicate with — really just a pleasure to work with. I would certainly recommend her to anyone who is selling their home and wants to generate a lot of interest and get a good price on the sale.

Rob W.

Terri represents us as a builder and she is very professional and knowledgeable.

She makes all of the transactions go very smoothly. We would highly recommend her as a realtor.

S. Beehler

Courtney is the best!

She made herself available to answer any questions and was accommodating during a PANDEMIC knowing regulations and how to keep everyone safe as possible. The housing market is crazy in the Rochester area and she helped get us an appointment to view our new home less than 30 minutes after being listed! AMAZING! She is very knowledgeable about the whole housing experience and has a list a mile long of people (inspectors, lawyers, banks, etc) that work just as hard. Plus the Welcome Home gift was greatly appreciated and unexpected! I have already given her name out to others looking to buy. IF I ever need to buy a house again, I would not hesitate to give Courtney a call!

Amanda M.

Jennwas amazing to work with from the very first call till the closing.

She kept us informed of everything during the entire process. If you asked her a question she always new the answer. This sale was very hard for me as it was my childhood home, but Jen made selling so much easier. Do yourself a favor and if you ever need a realtor give Jen a call. Thank you Jen for everything.

Bob Maggi

As first-time home buyers it's hard to accurately capture the stress we felt going into our housing search.

Friends swore up and down that we would be silly not to reach out to Courtney to help us make sense of it all. From Day 1 she was impossibly responsive, supportive, enthusiastic, and exactly what we needed. From mid-weekday visits to late Sunday phone calls, Courtney was always there to both provide answers and help us ask the right questions. With her guidance (and a little luck) we found our home within two weeks of our search and had keys in less than six weeks. It would have been impossible to survive the whirlwind of paperwork and signatures without Courtney's expertise and calm-yet-passionate demeanor. No matter how comfortable you are with real estate I cannot recommend her enough!!

Patrick L.

★ ★ ★ ★ ★ FANTASTIC does not even begin to describe Ms.

Roxanne. She met with us, listened, came up with an approach, and we found our house! Moving in from out of town was stressful in this market, and we had failed miserably with our initial agents. However, Roxanne fixed all of that and more. Thank you so very much. She also helped us navigate through the process, strongly advocated for us in every situation, had all the answers (or she found the answer), and really made us feel like we were her family. She is relentless for her clients. She is your choice!

Pam G

I wish that we found Jen months ago!

! My Fiance and I have been on the search for a house since March and did not have luck with what seemed to us as a very frustrating process. We were at the point of just looking for rental property because of being so discouraged by our previous experience, then Jen was recommended to us. We had hesitation with going through another relator, however, decided to take the recommendation and run with it. We are SO thankful we did! From our first conversation with Jen I could tell she was the real deal! Jen listened intently to our needs and wants, she took into account many other factors we did not think of when searching for a home and has made this process seem very seamless. Within a few days of working with Jen we found our forever home! Through the process Jen kept us up to date with information and made us feel secure in our purchase. I am so thankful for all the work Jen has done behind the scenes to make buying our home as smooth as possible! -- Thank you Jen!!

Sarah V.-Brighton, NY

★ ★ ★ ★ ★ Roxanne was absolutely great.

She had buyers lined up, provided great service after the sale, connected us with company services we did not know about. I have not had good feelings about a couple of other other agents we dealt with but I would give Roxanne my highest recommendation

Robert G

Her knowledge in new construction and her knowledge of the real estate market here in Rochester helped us get our home sold and she negotiated an exceptional price and terms on our new home.

V. Mannix

We met with Terri from Remax to begin the process of putting our house on the market for the second time, as we did not have success selling it the previous year with another agent.

From the start of our interview with her, I could since her knowledge on the market and the confidence she had in our house selling quickly for the sale price we were looking for. The pictures of the house were excellent, it made me cry how wonderful it displayed the home and I started to feel the confidence the house would sell. She sent her decorator MaryBeth to give us suggestions on how to show the house. She purchased inexpensive items to compliment the rooms and had us move/remove a few items. In addition we painted a couple of doors on the exterior. The house I was selling, truly looked like a gem by the time Terri posted the pictures. We accepted 2 viewings for the house the same day she listed it. The following day we had an offer for a little more than we asked. We accepted the offer to close, this occurred within 6 weeks of listing the house. Throughout the entire process she kept us updated on what needed to be done and when things were completed. We are truly grateful to have worked with Terri Granger and her team. Sincerely, Jon and Tamara Alaimo

Tamara Alaimo

Jen is truly the best.

She catered to our wants/needs when it came to house hunting and made the entire buying process simple and smooth for us when we found the one. She went out of her way to make us feel comfortable with every step of the process and was super flexible and attentive to our questions/concerns. We love our home and have been here now for over 2 years!

Clare M.-Greece, NY

We were on the fence when we decided to leave our old home.

We contacted Jenn because of what we have heard through friends of friends. She was so understanding to our unique situation and handle our indecisiveness with grace. She never once pressured us or tried to convince us to go one way or another. She did end up finding us our dream home, in a perfect neighborhood that fits us as a family and as individuals. She did it all!

Natalie Z.-Hilton, NY

Courtney is the best!

She is so responsive and really knows her clients. She knew exactly what we were looking for and didn't waste any time! And selling! She sold our house for more than asking and with all the things we hoped to get. We are so happy with her and will forever be grateful. She's A++++

Sean & Jen D.

Kelly was a huge help when I decided to look for a house this year.

She pointed out things to look for on the first house tour I did with her and gave me recommendations throughout the entire process. I did not use all of her recommendations due to personal preference, which she did not have any issues with. She helped with paperwork for making offers and, once an offer was accepted, gave references for a home inspector and a mold remediator, two things I needed prior to offer acceptance and then closing. She was there for the home inspection and final walkthrough, giving advice throughout both. As a first-time home buyer I greatly appreciated her knowledge and help throughout the process. I'd recommend her to anyone looking for a home, especially in this crazy market.


It was an phenomenal experience would recommend to anyone👍

Sabrina Johnson - Google Review

May 18, 2023 Ann C Hanley Buyer ★ ★ ★ ★ ★ Kelly always had my interest and understood my needs and wants.

If there was a property that didn’t fit my needs she told me so, for instance if the property had a lot of issues they were pointed out to me. Met me at anytime I was available. Kelly did a great job.

Ann Hanley

Courtney is great on all fronts.

Great communication throughout and she really goes that extra mile to help! Thanks for everything, made both selling and buying a breeze!

Jake P.

Positive: Professionalism, Responsiveness

Ken Martin

Courtney was great to work with.

She has many talents and positive traits about her. We appreciated her availability and her honesty throughout the process. We would absolutely hire her again and recommend!

Trevor H.

We could not ask for a better realtor!

Courtney is on top of everything, anytime we have a question or concern she gets back to us right away and is happy to help! I worked with her last year when I sold my home and used her again this year when buying and both times she was great. I would definitely recommend her to my friends and family! Thank you Courtney!!

Amber P.

Courtney did great job of analyzing my property, giving me suggestions to improve showing, establish price, and establishing a process to sell at price I was looking for.

She was always available to answer questions and keep me up to date. I highly recommend Courtney if you want great service and quick results buying or selling your home

Brian H.

Jenn was awesome to work with!

Our search parameters were so open and she worked with us to find the perfect property. She was responsive and quick to answer any questions we had along the way. Highly recommend!!

Nikki R.-Fairport, NY

From start to finish, Kelly did such a wonderful job helping us find our perfect home!

As first-time home buyers, Kelly made us feel comfortable with the home-buying process and answered the many questions that we had throughout the process. She always had our best interests at heart and it was evident through how she goes above and beyond for her clients. She made it feel easy, which is something not many can say when buying a home!


I’m so thankful that Courtney was recommended; I can’t imagine going through the home buying process with anyone else.

She helped me buy my first home and it took me a while (understatement) to find the right one, but she stuck by my side. Although the market was challenging, she made it feel less intimidating. She really is everything you would hope for in a real estate agent; experienced, knowledgeable, knows the right people, and she’s also a kind person, which truly makes a world of difference when taking on such big decisions. I would certainly recommend Courtney to family and friends.

Kaitlyn B.

Terri and her team are incredibly knowledgeable about the market, they answered all of our questions and handled every concern that we had.

I would highly recommend Terri and her team!

Jennifer Fanning

Jen was great to work with.

Very patient with all my questions, requests and “Goldilocks” behaviors (too small, too big, too old, too crowded…). Jen was very responsive and helped coordinate important times, dates and communications. She was very honest and helped get us through a major decision process during a challenging time in the real estate market. Many thanks to Jen for her assistance, patience and responsiveness!!

Evelyn D.-Gates, NY

My husband and I had great success with Jen in the search for our house.

We bought back in 2017 after multiple realitors seamed to have stalled out or given up on us and basically told us to settle because the market was too tough. Jen had such a positive attitude and was patient with us. Her energy and determination led us to finding our home. She was flexible and knowledgeable both about the Rochester market and the buying process. I've recommended her to friends and will go back to her if we are ever in the market again.

Nikki N.-Brighton, NY

Courtney is an amazing realtor.

She worked around my schedule, answered every call/text/question in record time. She warned me that this market was a little scary for buyers, but she got us locked into the house we wanted in less than a month. I can't thank you enough.

Janel C.

Jennifer is very good at what she does.

She took the time and effort to help me throughout the whole process, from A-Z. Very reliable when ever I had any questions or concerns. I’d highly recommend.

Kevin C.-Greece, NY

June 13, 2023 Louie Salinas Buyer ★ ★ ★ ★ ★ A consummate professional at her trade and a profoundly caring human being Kelly made our transition to New York from North Carolina seamless, pleasant, and stress free.

As her first Veteran buyer Kelly helped me find the perfect place my family and I can now call home. I’ve seen my fair share of moves and home purchases throughout my 26-year military career and this by far has been the most enjoyable. On behalf of my entire family, I would like to sincerely thank you for all your efforts and steadfast dedication in finding my family our home. We highly recommend Kelly to anyone looking for their own comfy place to call home!

Louie Salinas

★ ★ ★ ★ ★ Roxanne did a wonderful job in selling our home.

From the start, she was very communicative and we had our house on the market within two weeks of meeting with her. Her experience was clear in creating the listing and showing it to potential buyers. She was present for all showings and open house. The sale exceeded our expectations and Roxanne was super helpful in guiding us to pick the best offer. She was so caring throughout the process, taking the time to get to know our family and supporting us. We would highly recommend Roxanne and her team!


Julie was amazing!

I’m am an out of state seller, and Julie made the process extremely easy for me! Julie made sure to answer any questions I had very quickly and efficiently. I would recommend her to anyone looking to buy or sell, as she will make sure to take care of all of her clients!

Jake Z

I would have to say, that it was a pleasure having Frank sell my home.

By him showing his experience and following the sale of my home from beginning to end. I was totally impressed by how fast he sold my home and his professionalism. If in the future I might be selling or looking for a new home, I would believe I would like the services of Frank. He will tell it to you straight and won’t lead you off the path...

Marco H.

Frank is great to work with, fully gained my trust and delivered on every promise made.

I would recommend him to a friend or family member with no hesitation!

Matthew M.

We Loved working with Terri and Mary Beth!

They were quick to schedule home walk throughs, and they helped us navigate the crazy local market with ease. We found the home we wanted very quickly, and our offer was accepted with no fuss and we were able to beat out 5 other offers without breaking the bank. They continued to help us with our move, offering trusted local contacts and high rated services. I would highly recommend them!

David Chislett

Courtney is so personable and easy to work with.

She talked to us enough prior to and during our search to really understand what we were looking for and told us when a house she thought we might like was coming to market- even before it was there! She will answer every question you have (no matter how many there are- we had A LOT!) and helps get you all set even after the house is bought! She’s a gem!!

Kaylee G.

★ ★ ★ ★ ★ Roxanne knew exactly how to get our house sellable and listed quickly.

Upon listing it was sold almost instantly and for an amount that was well above our asking price. She really knows how to advocate for her clients and gets the job done! Highly recommended!

Brian G

Courtney is amazing at what she does and made my first home buying experience extremely easy.

She is very easy to get ahold of and very quick to respond, it was like having 24/7 access to my realtor. She made sure to work around my schedule and was very pleasant to work with. Thank you again, Courtney!

Jon G.

Our house was listed by another realtor for 60-days with no offers.

We contacted Remax and Courtney followed up. First thing that interested me was her upfront honesty. Then she had a professional photographer take numerous photos for the posting. Something clicked because the house sold in four days. Courtney took control and made it happen. Thank you, Courtney!

John H.

May 30, 2023 Ann C Hanley ★ ★ ★ ★ ★ Whenever there's a new listing which meets my wants and needs I am informed.

Always meets me at the property, points out the good and bad . If there is a problem and what might be a solution to address it. I would recommend Kelly Cerquone for all listings.

Ann C. Hanley

I had a great experience working with Sherri to find our home.

She worked hard to find a good home for me and my family that matched what we wanted and fell into our price range. My wife and I are moving to Rochester from out of state. We initially found Sherri through Zillow and met her virtually. We immediately started viewing properties with her through facetime so that we could being looking for houses even though we weren't there in person. She was quick to point out things that would work for our family and was candid about properties that we wanted to look at that wouldn't work well for our family. Sherri was very prompt to work with and was able to answer my questions or direct me to the right resources that I needed very quickly. There were a couple of times that my wife and I wanted put an offer in on a house with only an hour or two left before the dealine was up. Sherri bent over backwards to get the offers in on time and regularly worked around my and my wife's work schedule. I highly recommend you work with Sherri if you are looking to purchase a home. Thank you Sherri!

Ryan and Jillian Gimmy

Courtney was extremely helpful.

She has lots of useful knowledge, she was always available to talk and see houses and made the whole process very easy.

Brent C.

Courtney was amazing to work with!

I was a first time home buyer and was very nervous when the process began but Courtney helped me to feel comfortable and get excited. She was always there to answer any questions I had and made my home buying experience an enjoyable one. I Really appreciate all that she did to make me feel comfortable and make sure I found a home that was right for me. I would definitely recommend.

Cassandra R.

Most trustworthy and honest guy I know.

Mitch L.

Courtney did a wonderful job!

She was very easy to work with, quick to respond, and extremely knowledgeable. I highly recommend her!

Jennifer S.

Positive: Professionalism, Quality, Responsiveness, Value Awesome team!

! Walks you threw every step of the way

Erin Polatas

Kelly Roche helped me attain the PERFECT new home in the Rochester area.

Her professionalism, industry knowledge, and openness to answer my questions truly made this the best home-buying experience I’ve ever had. I would not hesitate to recommend Kelly and her team to other home seekers in the greater Rochester area!


If you’re looking for a realtor who is flexible, knowledgeable and knows how to navigate this competitive market, Jen is your girl!

We cannot thank her enough for all her hard work over the last few months and helping us get into an amazing home.

Danielle C.-Gates, NY

Jennifer was GREAT to work with!

She is responsive, professional and extremely knowledgable! She was positive and always thinking ahead. She listened to our wants/needs and always came prepared with those in mind.

Whitney M.-Greece, NY

★ ★ ★ ★ ★ My experience with Roxanne was excellent from the day I met with her and until beyond the closing .

I would double the 5 star rating. Roxanne is professional, great customer service and gets the job done . She is one of the top realtor in Rochester. I would recommend Roxanne to anyone who needs real estate needs.

Arnoldo V

Terri was very helpful before, during, and after the sale of our home.

She did a great job marketing our house, and negotiating the VERY quick sale of the property. She had great communication and fast responses to our many questions. We would highly recommend her to anyone!

Breianna Fatta

Jen assisted my wife and I with the selling of our last home and also finding us a beautiful new home to make our memories in.

In today’s world everyone wants information fast and Jen was always communicating with us at every step of the way. I have recommended Jen to many of our friends and will continue to do so.

Bryan F.-Hilton, NY

5-Stars, 2-thumbs up, a round of applause and a standing ovation!

Courtney deserves all of this and more. She goes above and beyond, and does so tirelessly. She's the kind of professional, and person, that you want in your corner. I simply cannot recommend Courtney Schaller highly enough.

Tom F.

We contacted Terri on a Monday evening to ask her to be our realtor for the sale of our townhouse.

She came the next morning, suggested an asking price that we were very pleased with, and had a realtor on her team show it that afternoon. By that evening we had an offer. She knocked it out of the park for us. From the listing to the closing she was readily available and guided us through the entire process. We highly recommend The Granger-Christiano Team!

Carol Wilson

Nov 15, 2022 Seller ★ ★ ★ ★ ★ I was impressed by Kelly’s creativeness.

She was always timely in responding and meeting appointments.

Bud Stander

I highly recommend Clair.

My house sold in Victor in 2 days and over the asking price! More than 15 different buyers requested to see the property in the 2 days before accepting an offer. Clair also helped to make sure the sale closed quickly and that all details were addressed and satisfied. My house sold and closed in less than 30 days which I didn't think was possible. If you are looking for a personable, knowledgeable and very organized REALTOR® Clair is your choice!

Jim Somers

Jen went above and beyond working for over a year for us to find us exactly what we wanted.

We were in a unique situation with our needs in a house and that didn’t slow her down. She was patient, kind, and never hesitated to look at as many houses as we wanted. I would recommend Jen to anyone looking to buy/sell!

Samantha M.-Hilton, NY

Frank is very passionate about what he does and goes above and beyond for his clients.

I will definitely recommend frank to family and friends.

Jose G.

Jen is your girl, she is extremely knowledgeable and knows how to navigate this market, I can’t thank her enough for all her hard work!


Melissa Y.-Hilton, NY

Words truly can not describe the deep level of respect and gratitude we have for Kelly and her team.

She helped us find our first home and although it took longer than we planned it was well worth the wait. She respected our standards and never let us settle for less than what we wanted. She gave us her honest opinions on keeping our best interests at heart. She left such a great impression the first time that we asked her to be our realtor a second time to help sell my parent's home. People like Kelly are truly the salt of the earth! Even more so due to the complicated circumstances, my elderly parents are in. Kelly made everything even easier the second time. She is a true gem! A real professional! Someone who believes in doing what is right and character like that is hard to find. Thank you for being YOU and giving our family your best.


Courtney was part of the team led by the realtor we originally bought our first home with.

...30 years ago! Due to some personal issues, she asked Courtney to work with us and we never missed a step. Obviously, the home buying process has changed a bit in 30 years and Courtney served as an AWESOME guide through the process. She was extremely responsive, quick with an answer to our questions or preparing offers for us to submit. Even if it was multiple offers in one day! We can't thank Courtney, Pat and Evan enough!!

Robert M.

Courtney came as a referral from my lender and I am very glad he put us in touch with her.

From the very start she was very quick to respond and I never felt like we were competing for her time. Courtney is very professional and gives you confidence that the transaction is being handled by someone who really knows how to get things done! I would highly recommend her to anyone who needs a realtor to help them with the sale or purchase of their home.

Brian W.

The Granger-Christiano Team is a Realty team of the highest caliper.

Their professionalism shined from start to finish; our home was sold in only 4 days! Their helpfulness and steadfast persistence helped to keep the process running smoothly - from home staging, listings, showings, to finding and purchasing our new forever home - they were quick to advise and always quick to respond. I highly recommend the Granger-Christiano Team for all of your home selling and buying needs!

Christine Cimo

Courtney was very informative and walked us through the entire process.

She was able to give great guidance on our negotiation which helped us win the deal! Big thanks to her and the team!

Pete B.

I have known Frank for many years.

He's extremely motivated with a great network. I am looking forward to expanding our business relationship and mutually helping people with their real estate needs.

Kim C.

I highly recommend Courtney.

She was ALWAYS available when I called and every time I wanted to look at a new house she made herself readily available which is very important in the fast moving market we're in. She was incredibly insightful and her recommendation on how we bid for our dream home is the only reason we got it! Our bid price ended up being the same as the other bidder but she added certain things that I never would have known to do. You rock Court! Thanks for all your help!

Amanda N.

Kelly was amazing to work with throughout the entire home buying process!

She is very knowledgeable and was always available to answer any questions we had as first time home buyers. So thankful for her guidance and we are now moving into our first home ahead of schedule! Highly recommend Kelly to anyone looking for a new home in this crazy real estate market - she truly is the best!


The best thing you can do in such a monumental decision as purchasing a home is finding someone to guide you.

Courtney was educational and made sure I was always aware of offerings and potential for homes that fit my needs. She guided me into making good decisions, was patient while I deciphered what I truly wanted in a home, and communicated ideas clearly. In the end, I ended up purchasing a home within budget, that fits my needs, and is in a neighborhood I like. The process was quick, easy, and accurate thanks to Courtney. Thank you Courtney for helping me find my first house!

Greg S.

Terri and the team has helped find us two homes now over the past 7 years.

She is wonderful, from the initial discussions about the sale and purchase of our home to follow-up after the closing. Highly recommended.

Brandon Sprung

Courtney helped us to buy our new home we saw it online and back and forth On looking at it.

Courtney made herself available when we finally decided to look at it. Thankful for that because as soon as we walked in we felt home! We almost passed it up! She answered all of our calls, texts and questions (we had many). She was able to recommend and was confident in her choices for people to work with including, financing and contractors. This was a huge help since we don’t know much about who to call. Her confidence made us feel at ease. Thanks for rocking it all out! We look forward to selling our first house with you in a few months and moving into our forever home. She also left this at the house (see picture) which we found the first time we walked in after closing. Thank you!!!!!

Alison R.

Jenn is easy to work with and extremely knowledgeable of the market.

She is honest and makes her clients feel at ease during the stress of buying and selling their homes. Jenn goes above and beyond!

Natalie Z.-Hilton, NY

Courtney was amazing throughout the whole process!

! As a first time home buyer, I had no idea what I was doing or where to even start, but she guided me through everything and we found the perfect home for me!

Alli P.


!!! Who made you so perfect!!! Rhonda, when I grow up, I want to be as good as Catie! Thank you, thank you!" -in regards to RE/MAX Plus in-house marketing department.

Deni Dennis - Real Estate Salesperson, RE/MAX Plus - Buffalo

Courtney made the search for my new home extremely simple and streamlined.

Her familiarity with the area and market trends allowed her to give me accurate information and set realistic expectations when making my home buying decision. As a first time homebuyer, knowing who to contact for what can be intimidating, but Courtney was always able to point me in the right direction Would definitely recommend!

Jet T.

Courtney was a very friendly, real and an honest person to work with.

She works hard and gave some real strong pointers on what needed to happen to make it happen (selling and buying). Courtney was very easy to work it and knows her business. Highly recommended.

Daniel G.

Mar 7, 2023 Seller ★ ★ ★ ★ ★ Kelly is an amazing Realtor.

Kelly assisted us in getting the home ready for selling. It was a long process and had a lot of ups and downs. (Our side of the process-Kelly smoothed it out.) Kelly ensured we had contacts with people to help paint and clean as needed. People we could trust and were fiscally reasonable and within our budget. Kelly's suggestions on things to "paint and clean up" were spot on and so worth it. Kelly staged the house and it was unrecognizable to us. It was beautiful. The experience of Kelly and her availability to us; the level of professionalism yet warmth and caring she put into our selling process was just beyond words.

Nancy Willer

If we could give her a 6-star rating we would.

Kelly is the perfect realtor. She was very honest with us and never pushed us to do anything. She was on time for all the appointments. When looking at houses she was the set of eyes that could see issues/potential issues that we would not have noticed. She was extremely helpful in getting everything set up and was always available to communicate with.


Courtney is absolutely fantastic!

She did a great job communicating with us throughout the process and was always happy to answer any questions we had. She took a lot of the stress out of finding our new home and selling our current home. We have already referred her to family!!

Laura C.

Jennifer is very professional, thorough, efficient and friendly.

She has always answered all my questions even if she has to take extra steps to do so. She made out experience seamless. I HIGHLY recommend her!

Kristina B.-Greece, NY

Courtney was absolutely amazing!

We started the process not knowing exactly what we were looking for and Courtney was so patient with us and helped us to understand what we really wanted. We are so excited to make our new house a home!

Park B. and Rebekah K.

May 17, 2023 Marcia Kovalovsky Buyer ★ ★ ★ ★ ★ Kelly is an exceptional real estate professional.

After my dad's passing, she helped my 90 year old mother find a new home. Kelly was patient and kind during our search. She is knowledgeable in all aspects of home ownership. She would point out positive and questionable aspects of each home we toured...and we saw a lot of homes! Kelly's strength is her ability to connect with her clients. She would promptly respond to our requests and questions. I highly recommend Kelly as your next real estate agent. She is top notch!

Marcia Kovalovsky

May 24, 2023 Vera Lagoyda Seller ★ ★ ★ ★ ★ Kelly is really personable and easy to work with.

She is very knowledgeable of the real estate market. Responds really quick to phone calls or text messages. Answers all questions and concerns. Makes the process very easy and smooth. We loved working with her.

Vera Lagoyda

Courtney was a perfect match for my wife and me.

She was incredibly diligent and patient with us as we navigated our first time buying a home. She was clear and direct when needed and never led us astray. She helped us find the perfect home for us and helped us across the finish line. We highly recommend her!

Andrew M.

I worked with Courtney for several years first trying to buy something then ultimately selling.

I can’t say enough good things about her. She was always available to answer my questions and did it with professionalism and kindness. If your looking for a realtor who works for you, listens to what you want an is not pushy Courtney is the person for you.

Debbie K.

Working with Courtney was a great experience.

When any issues came up even though they were not are issues Courtney was on it right away. She went above and beyond to make sure it was handled and kept us informed. She always watches out for her clients best interest!!! Cannot thank her enough for everything she did for us!! She found us our dream home and we love it. If you need a realtor you can trust and depend on Courtney is the one!!!

Cecelia P.

Mar 29, 2023 Buyer ★ ★ ★ ★ ★ Kelly is amazing.

She helped me find and purchase a home long-distance in a very competitive market. She is extremely knowledgeable, responsive, well-organized and a real pleasure to work with. She made an otherwise stressful experience very enjoyable. I highly recommend her!

Yvonne G Pierce

We have been working with Jen the last couple years on and off trying to find a house that would work for our situation as well as understand what we would need to do to our current house in order to sell it.

Jen has been absolutely wonderful; always responding promptly to questions no matter the day of week or time of day, checking in on us when she hasn't heard from us in a few days/weeks, providing knowledgeable insight on the market, etc. She helped us write a number of offers on multiple houses, providing tips and suggestions to make our offers competitive while not pushing us to overpay or over-offer. She helped us successfully find a new home, and then helped us promptly put our current house on the market and helped us sell it in less than a week! We cannot thank her enough for all the help she has provided and for sticking with us for so long until we found the perfect new home!

Joe S.-Fairport, NY

★ ★ ★ ★ ★ Roxanne Stavropoulos is outstanding agent.

She was able to give us valuable insights during every step of the buying process, point out region specific information that was invaluable to an out-of-town buyer and showed us details that might have escaped us. Roxanne also displayed the highest integrity and honesty. We recommend her without reservation.

John M & Angela K

Courtney was great!

After seeing just a few houses she knew what I was looking for and what my husband was looking for. She was always down to look at houses and was able to find us the perfect house in just a few months! We loved working with her!

Kayla M.

Guided us in every step of the transaction from needed repairs to presentation for the listing.

Waited patiently while we slowly got things done; over 5 months. When we were finally ready they quickly got the process going that led to an offer in 5 days.

Heather Gilfoy




I had called Courtney months before I listed my house just to get an idea if this was the time to list or not and her thoughts on my house.

Courtney continually stayed in touch with me and wasn't pushy at all. When the time came to listing, I knew I had picked the right person to list my house. From start to finish, top notch service and such a pleasure to work with! I would highly recommend Courtney if you're in the market to sell.

Joanne K.

I can’t stress enough how incredible it was working with Courtney.

As a first time homebuyer, she made what can be a daunting process extremely fast and easy for me with her intensive knowledge base and upbeat personality. I would recommend her to anyone looking to make the home buying process as enjoyable as possible! I can’t thank you enough, Courtney!

Sabrina S.

The thought of selling your home can be incredibly stressful.

Jen made it very easy and did it quickly for us while being very helpful and patient walking us through the process. We would happily use her in our future! Thanks again!

Joe S.-Spencerport, NY

Clair is confident, professional, dependable and honest.

We were buying a new home in Pittford, in the same area we were selling. Clair made us feel like we had no worries because she was always one step ahead of us knowing the market, areas to explore and also marketing our home. We were able to buy and sell with closing dates very close and the whole process was made seamless thanks to Clair.

Megan and Jared Haims

Courtney is a true gem.

She was ALWAYS available to answer questions, ease our fears, show us homes, make recommendations, point out issues that we may have missed and point out benefits that we had missed. She was so generous with her time and knowledge. After using her, I will never use another realtor. She earned clients for life with us, just by being herself. I couldn’t recommend her more (We’ve already recommended her to three of our friends, with more to come)

Micah B.

Terri is very knowledgeable and professional.

She is honest, sincere and is always direct with her advise. In addition to listing and selling my home she has also helped my children and other family members with the sale and purchase of their homes.

Diane Jones

Frank helped me through the selling of my house in the city to a new home out a ways.

He answered every call very quickly. He did what he said every time and showed me what to do to help us get to that next step. Buying and selling a home can be a very stressful process and I truly believe Frank did everything in his power to make it easy as he could. Always available and on time. Thank you, Frank. It was a road but we are almost home. We could not have done it without you. Thank you. P I will recommend Frank as well as use his services again in the future if need be.

Patience A.

Frank not only helped me find and buy my dream house, he put me into a program that allowed me to purchase the house with an affordable payment.

At the time o didn’t even think i would get a mortgage. Frank got me into the right program, with the best interest rate on the market, which in turn got me a house that i would not have gotten with any other program. I have talked to other realtors, and frank was the only one that had facts and was on point with all possible programs that fit my needs. He’s not your typical realtor trying to make a quick buck. He does his homework and works for his clients in all ways possible. A++++++ in my book

Jerry B.

Frank is a go-getter.

When I bought my house he knew every aspect of the buying process, as I was a first-time home buyer, he helped me thru the entire process. Hands down the best out there!

Christopher B.

We chose Frank to help us purchase our home, and we don't think we could have asked for a smoother transaction.

With Frank's guidance and expertise, we were able to select the house we love in no time. He was very knowledgeable about the market and homes in the area and directed us to the perfect home with all the features we were looking for. His experience in the field made our home shopping experience pleasant and successful. Kudos to Frank, and we highly recommend him without hesitation.

Jackie J.

Many thanks to the Granger-Christiano Re/Max Plus team for helping me sell our family home!

They made the process simple and successful with their professionalism, knowledge, and honesty. They were extremely responsive to emails and voicemails. The house sold to the first buyer to see it, for over the asking price. I would highly recommend them!

Laurie DeSantis

Terri and Patrick helped us find a beautiful house.

Secondly, they made recommendations on getting the most value for the house we were selling. They were able to sell our home in less than a week. Very professional! Job well done!

Pam DeSantis

Positive: Professionalism, Quality, Responsiveness, Value Grateful for all the support and responsiveness of Teri Granger and her team at REMAX.

I was always kept informed and reassured especially during an ongoing pandemic. I cant thank Teri enough-

Maureen Prince


She was patient, kind, helpful, and just an all around miracle worker. She was fiercely protective of us during our negotiations and throughout the closing process, which brought us so much peace knowing we were in the best hands possible. We are incredibly thankful for her and all the hard work she put in for us during the entire process from start to finish. If you're looking for a realtor, look no further because you'll find the best of the best with her!


★ ★ ★ ★ ★ Roxanne was absolute pleasure to work with and learn from as I navigated the tough market this year as a first time homebuyer.

She was quick to respond and very accessible. As a deaf person, I really appreciate her willingness to text back and forth the details of the homes and what to look for. I highly recommend her services.

Erin C

Courtney was the best realtor I could of asked for.

Being a first time buyer, I had questions which she answered immediately and was always available. She earned my business for a lifetime.

Ricky W.

Clair is a professional in every sense.

Her expertise and guidance was invaluable. Thank you for your patience and kindness during a difficult transition in our lives, we loved living in Pittsford.

Danah and Steve Bordner

Courtney is the best ,she goes above and beyond love her ,, makes everything go smooth with her knowledge, boought my first house threw her 5 years ago , she sold it for me this year and i bought my second house this year threw her SHE IS THE BEST , THANKS COURTNEY

Javier V.

After a bad experience with another realtor in the past, my wife and I met Jennifer through several mutual acquaintances; after one meeting we knew she was exactly what we were looking for.

She was very straight forward and honest right from the start, didn’t pull any punches and helped guide us through one of the most difficult housing markets in history. Jennifer took the time to get to know us, and helped direct us and point us toward realistic options that fit OUR needs. Even after 3 months, losing 12 offers, with one crazy bidding war, and being number 2 on several properties (VA loans are not very popular in this sellers market), Jennifer never gave up on us, or FOR us. Lucky number 13 proved to be the charm and we couldn’t be happier!! If you need to buy or sell in the greater Rochester area, I wouldn’t call anyone else, no one will work harder for YOU!!

Brian M.-Penfield, NY

I am a real estate investor from out of town and looking to acquire properties for my rental portfolio.

Frank was incredibly responsive in answering all of my questions and getting me the information I needed. I will be back to buy more! Thanks, Frank!

Jason C.

Courtney made this buying experience as smooth as possible.

She was very quick to respond to all of our questions, allowed us to develop our own opinions on each house we saw, and gave us her honest opinion when we asked for it. We could go on and on about how amazing Courtney is, and how happy we are with our new home!

Arieanna P.

Terri was patient, professional and very knowledgeable throughout the buying and selling process of my home.

She's a spectacular negotiator and I would recommend her in a heartbeat to anyone truly interested in buying or selling their home.

TerriCohen Dweck

Courtney was the BEST realtor I could have hoped for.

She went above and beyond. She anticipated needs and met them all with a smile on her face and expert advice. She was an absolute pleasure to work with and made the purchasing of my new home seamless. I feel so blessed that she was my realtor. RE/MAX couldn't be luckier to have someone like her on their team. Thanks!

Corey V.

Clair and I worked together in another industry years ago so I had already experienced her amazing work ethic, responsiveness, commitment to the client and excellent process management.

She is direct, honest, very competent, and fun! Thus, I had high expectations of her services which were continually exceeded. For example, she responded within 30 minutes of my initial contact and conducted significant research prior to our first meeting. Her advice was invaluable in preparing our home for sale, regularly assessing the market, following-up after every potential buyer visit, and ensuring every aspect of the sale was on track. She went above and beyond at every step of the process. The outcome was that we sold our Webster home very close to the original price point she recommended. I could not be more pleased and highly recommend her to anyone considering a home sale or buy. I would hire her again without hesitation!

Barbara Koontz

Courtney is the best of the best, she was able to make our first home purchase as simple as possible.

With all of her knowledge, contacts, and great personality, it felt like we were working with a family member or close friend.

Tyler W.

Our process was long and not always easy, but Courtney was there every step of the way.

We would not be in our new beautiful home without her. Thank you Courtney for your expertise and guidance during this overwhelming process. You're the BEST!

Eric and Nicole B.

★ ★ ★ ★ ★ Roxanne is by far the most seasoned real estate professional I have ever worked with.

I could tell from the first conversation we had that she has a rare and innate understanding of what her clients needs are and how to translate them even in a very challenging buyers market. I can't recommend Roxanne enough, so if you want an advocate for your best interests whether you are on the buying or selling side you could not ask for a better agent to have representing you!

Danielle V

Dec 18, 2022 Buyer ★ ★ ★ ★ ★ Kelly did a fantastic job from start to finish on the purchase of a town home in the community I wanted to remain in.

It made the stress of moving so much easier to have Kelly and her experience and guidance.

Linda C Halldow

As a seasoned real estate agent, I have had the pleasure of working with various brokerages throughout my career.

However, no other brokerage has quite captured my heart like REMAX Plus. With its incredible ownership group, exceptional management staff, top-notch marketing department, and expansive network, REMAX Plus has truly become my professional home. The REMAX Plus ownership group is nothing short of phenomenal. Boasting a team of seven Broker Owners, each with their own unique skillset and expertise, they are always just a phone call or email away. Their accessibility and willingness to provide advice on handling situations in our ever-evolving market have been invaluable to my professional growth. The confidence and assurance that comes from having such an experienced and knowledgeable team behind me is priceless. Supportive management staff is the backbone of any successful brokerage, and REMAX Plus certainly excels in this department. The management team consistently goes above and beyond for their agents, offering words of encouragement and advice when needed. I genuinely feel that my success is a priority to them, and it's refreshing to work in such a positive environment. The full-service marketing department at REMAX Plus is simply outstanding. They possess an uncanny ability to take my ideas and transform them into eye-catching personal branding for my business. Their creativity, combined with their technical expertise, has helped my marketing materials stand out from the competition, ultimately attracting more clients.

Colleen Collier - Buffalo RE/MAX Plus Agent

Courtney was wonderful on both sides of the aisle.

She helped me buy and helped my family sell. She understands the movements in the market and provides common sense advice based off an enormous amount of knowledge. She is patient when you negotiate and quick to act when you decide. Great realtor!

Angelo V.

Courtney was amazing to work with.

We are so appreciative of all her assistance in answering our questions and getting back to us quickly when we reached out. We are making several modifications to the home that we purchased through her and the thoughtful insight she provided us is helping us to save money in the process while making our new home a more special place to live in. She is always upbeat and has a good sense of humor. We truly enjoyed working with her. We recommend Courtney to anyone!

Dick and Loie I.

Highly recommended!

Got us way over asking price. Pleasure to work with. Smart and knowledgeable about current market conditions and trends.

Adam D.

My husband and I purchased our first home with Jennifer's help in June 2020.

In the midst of the pandemic, Jennifer was always responsive and got us same-day showings. She worked tirelessly to help us find our home and was always friendly, personable, and honest. We would use her again and again, and recommend her to all of our friends!

Sarah R.-Greece, NY

We actually were not looking for a home in this part of town but she did such a great job of selling our home in Webster and she knew what type of home we wanted and she found our new home at the price we could afford.

I felt very comfortable with her knowledge of the real estate business and I have recommended her to others.

N Helm

Jen always has been fantastic to work with!

Shawn F.-Greece, NY

Professional, honest and knows his stuff.

Tina S.

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